Last Updated: February 15, 2017
The information we receive, and how we use it, depends on what you do when visiting our Site. We collect and use your non-personal information differently than your personal information.
Information You Provide
Information Automatically Collected
Tracking Options and California Do Not Track Disclosures
Information Collected From Other Sources
Combination of Information
We may use web beacons and we may place a text file called a cookie in the browser files of your computer when you visit. Our third party analytics and advertising service providers may also use technology such as cookies, web beacons, pixel tags, log files, or Flash cookies. These allow Perrigo, and our third party analytics and advertising service providers, to collect non-personal information about you and your use of our Site, advertising and social media.
We may obtain information about you from other sources, including social networks that you use to connect with Perrigo or the Site. This information may include name, user name, demographic information, updated address or contact information, interests, and publicly-observed data, such as from social media and online activity. We may combine this information with the information we collect from and about you to help us tailor our communications to you and to improve our Site.
We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Sites, as well as information collected offline or from third party sources to help us tailor our communications to you and to improve our Site and services.
We may store certain Non-Personal and Personal Information including your full name; email address; phone number; shipping address; username and password for your FactoryOTC.com account; credit card information; a record of your FactoryOTC.com orders, shopping behavior and preferences; information you provide to us through social media; location and geographic information; and other information you may provide to us or that may be provided to us by third parties.
We may use the information we collect from and about you for any of the following purposes:
- To provide you with the services you request and communicate with you;
- To respond to your inquiries via email, regular mail or otherwise;
- To provide you with customized Site content, targeted offers, and advertising on the Site or on other sites or with other information that we believe may be of interest to you;
- To understand the way you use our Site and other websites;
- To contact you with information, newsletters and promotional materials from Perrigo or on behalf of our partners and affiliates;
- To contact you when necessary;
- To review the usage and operations of our Site and improve our content and services;
- To help us make our Site, Online Store, programs, products, services and content more useful to you, and more useful to other visitors.
- To address problems with the Site or our business;
- To prepare reports and other materials about Site traffic and Site interaction;
- To manage our telecommunications networks;
- To protect the security or integrity of the Site and our business;
- As described to you at the point of data collection;
- To use and disclose your credit/debit card information or other financial information only to process payments and prevent fraud; and
- To demonstrate compliance with FDA regulations.
If we receive updated Personal Information from third parties, we may revise your account for you so that we can efficiently process your orders, deliver your packages or otherwise communicate with you. For example, we may receive Personal Information, such as updated addresses, from our shippers.
Perrigo may contract with third parties to perform functions related to the Site ("Service Providers"). Service Providers will have access to your information needed to perform their business functions, and may have their own policies about how they use information collected when you visit our Site or interact with our advertising or social media.
UPDATING YOUR INFORMATION
Please note that, at all times, you are responsible for updating the personal information you provide to us. To update your information stored by Perrigo, you may sign in to your account and update your personal information.
OPTIONS FOR OPTING-OUT
If you prefer not to receive optional emails from Perrigo, you may email CustomerService@FactoryOTC.com and request to be unsubscribed from our email lists. Note that if you unsubscribe, we may still email you in connection with specific requests from you, to process orders from our Site, or regarding other issues specific to you.
Any personal information or content that you may disclose on our Site, in blogs, on message boards, in chat rooms, or on other public areas on the Site, becomes public information. Please exercise caution when disclosing personal information in these public areas.'
YOUR CALIFORNIA PRIVACY RIGHTS
For California residents: Perrigo may share your personal information with affiliated third parties, some of which do not share the Perrigo name, for their direct marketing purposes. As this category of affiliate is considered an unaffiliated party under California law, you may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at CustomerService@FactoryOTC.com.
LINKS TO OTHER WEBSITES
You acknowledge and agree that Perrigo is not responsible for the content, accuracy, legality, decency, copyright compliance, privacy practices, security or any other aspects of any such linked websites, and that the access or use of any such linked websites is solely at your own risk, and you hereby waive any and all claims against Perrigo with respect to such linked websites.
Protecting children’s privacy is important to us. We do not direct the Site to, nor do we knowingly collect any personal information from, children under the age of 13. Please contact us if you think we may have collected information from a child under the age of 13.
We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
IF YOU HAVE QUESTIONS
If you have additional questions, please contact us at any time. Or write to us at: